FREQUENTLY ASKED QUESTIONS

SHIPPING & PROCESSING
All orders are processed within 1-3 business days. Domestic shipping typically takes 3-5 business days after processing. International delivery times vary by destination. All shipping costs are calculated at checkout. For more details, visit our Shipping Policy page at kjpstyle.com.

RETURNS & EXCHANGES
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Please initiate returns through our Returns Portal at kjpstyle.com. Final sale items cannot be returned. Exchanges are subject to availability.

PRODUCT CARE
Our products are crafted from premium materials. For leather goods, use a damp cloth for cleaning and avoid harsh chemicals. For knitwear, hand wash cold and lay flat to dry. Detailed care instructions are included with each product.

SIZING
We recommend reviewing our Size Guides available at kjpstyle.com for accurate measurements. If between sizes, we suggest sizing up for a relaxed fit or down for a more tailored look. Our customer service team can provide additional sizing assistance.

MATERIALS & PRODUCTION
All products are made from carefully sourced materials. Leather is full-grain and vegetable-tanned. Metals are solid brass or sterling silver. Fabrics include premium cotton, wool, and linen. Most items are handcrafted in small batches.

ORDER MODIFICATIONS
Please review your order carefully before submitting. We’re unable to modify orders after placement due to our quick processing times. You may return unwanted items following our standard return policy.

GIFT CARDS
Digital gift cards are delivered via email and never expire. They can be redeemed at kjpstyle.com. Gift cards cannot be exchanged for cash or used to purchase other gift cards.

WHOLESALE INQUIRIES
We work with select retail partners. For wholesale opportunities, please submit inquiries through our Wholesale Portal at kjpstyle.com.

PRESS REQUESTS
Members of the press can access our Media Kit through kjpstyle.com. We welcome editorial inquiries and collaboration opportunities.

SUSTAINABILITY
We’re committed to responsible production practices. This includes using natural materials, minimizing waste, and maintaining ethical sourcing standards throughout our supply chain.

LOYALTY PROGRAM
Earn points with every purchase that can be redeemed for discounts. Sign up is free at kjpstyle.com. Members receive early access to new collections and exclusive offers.

PAYMENT OPTIONS
We accept all major credit cards, PayPal, and Apple Pay. Payment plans may be available through third-party providers during checkout.

PRODUCT AVAILABILITY
Limited edition items often sell out quickly. Restocks are noted on product pages when planned. Sign up for notifications at kjpstyle.com to be alerted when items return.